Maintenance & call out

We have engineers on call 24 hours a day, 365 days a year and every call is logged onto our state of the art call logging system, ensuring that calls are recorded, prioritised and engineers are despatched on time.

Our engineers use the latest handheld PDA technology which enables them to share real time information from site, directly to our custom built database in our head office.

Individually tailored maintenance contracts,
Emergency call out service 24/7, 365 days a year,
Computerised call logging system.

We pride ourselves on first class service, whether it be on routine maintenance or emergency call out, our engineers are fully qualified and trained to a high standard.

We offer fully customised maintenance contracts that are tailored to suit the needs of our customers, ensuring that they get the quality of service they require. Please contact us to arrange a detailed survey of your lift requirements with no obligation or simply for expert advice about your lifts.

When we take over the routine maintenance of any lift we ensure that an in depth and comprehensive first service visit is carried out and a report issued to identify the key areas of the lift that are in good working order and more importantly to highlight any defects or make recommendations on areas of the lift installation that may require immediate attention or may require attention in the near future. This proactive approach enables our customers to budget for any remedial or upgrade works that may be required.

We always have a number of engineers mobile and ready to be dispatched to an emergency and in most circumstances we endeavor to attend call outs in under 2 hours and where possible in under 1 hour for a trapped passenger.