Maintenance & call out

Maintenance & call out

We have engineers on call 24 hours a day, 365 days a year and every call is logged onto our state of the art call logging system, ensuring that calls are recorded, prioritised and engineers are despatched on time.

Our engineers use the latest handheld PDA technology which enables them to share real time information from site, directly to our custom built database in our head office.

Individually tailored maintenance contracts,
Emergency call out service 24/7, 365 days a year,
Computerised call logging system.

We pride ourselves on first class service, whether it be on routine maintenance or emergency call out, our engineers are fully qualified and trained to a high standard.

We offer fully customised maintenance contracts that are tailored to suit the needs of our customers, ensuring that they get the quality of service they require. Please contact us to arrange a detailed survey of your lift requirements with no obligation or simply for expert advice about your lifts.

When we take over the routine maintenance of any lift we ensure that an in depth and comprehensive first service visit is carried out and a report issued to identify the key areas of the lift that are in good working order and more importantly to highlight any defects or make recommendations on areas of the lift installation that may require immediate attention or may require attention in the near future. This proactive approach enables our customers to budget for any remedial or upgrade works that may be required.

We always have a number of engineers mobile and ready to be dispatched to an emergency and in most circumstances we endeavor to attend call outs in under 2 hours and where possible in under 1 hour for a trapped passenger.

What we do

British made lifts

British made lifts

So many goods are imported to Great Britain these days and this is also very true for lift company suppliers. So many of our competitors only source lift packages and parts from overseas. However, we...

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Lift refurbishment

Lift refurbishment

As well as mechanical and electrical refurbishment we also offer a cosmetic refurbishment service of the entire lift installation including landing doors and entrances and lift car...

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Legislation work

Legislation work

Free and competitive quotes for LG1, LG5 and LG10 inspections, DDA upgrade works and insurance inspection requirements. SaFed Testing LOLER examinations Disability Discrimination Act...

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Lift installation

Lift installation

From our first consultation to the final test of the product, you can be sure that we are working to the highest standards when installing your lift. After proposing an instillation method and...

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Modernisation & repair

Modernisation & repair

Griffin Elevators has over 65 years combined experience in modernisation and repair of goods and passenger lifts in the UK. Our team of experienced repair managers aim to offer the best solution for...

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